Privacy Policy

Last Updated: January 15, 2026

Introduction

ConnectChiropracticLA ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our online booking services.

Information We Collect

Personal Information

When you book an appointment through our website, we collect:

  • Name (first and last)
  • Email address
  • Phone number (if you opt-in to SMS notifications)
  • Service address (location where you would like treatment)
  • Appointment details (date, time, service type)
  • Any additional notes or health information you provide

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Operating system
  • Pages you visit and time spent on pages
  • Referring website addresses

How We Use Your Information

We use the information we collect to:

  • Process appointments: Schedule, confirm, and manage your chiropractic appointments
  • Communicate with you: Send appointment confirmations, reminders, and updates
  • Provide SMS notifications: Send text messages about your appointments (only if you consent)
  • Improve our services: Understand how our website is used and enhance user experience
  • Maintain records: Keep records of appointments and communications for healthcare purposes
  • Comply with legal obligations: Meet regulatory and legal requirements

SMS/Text Message Consent

By providing your phone number and selecting "Email + SMS" during booking, you expressly consent to receive:

  • Appointment confirmation messages
  • Booking status updates (confirmed, cancelled, completed)
  • Appointment reminders
  • Service-related communications from ConnectChiropracticLA

Important Information About SMS:

  • Message Frequency: You will receive messages for each booking action (typically 2-4 messages per appointment)
  • Message & Data Rates: Standard message and data rates may apply depending on your mobile carrier plan
  • Carriers: Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most major U.S. carriers
  • Opt-Out: You can opt out of SMS notifications at any time by replying STOP to any message, contacting us at (818) 523-6661, or by email at bookings@connectchiropracticla.com
  • Help: For help, reply HELP to any message or contact us at (818) 523-6661
  • Privacy: Your phone number will not be shared with third parties for marketing purposes

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: