Terms of Service

Last Updated: November 17, 2025

Agreement to Terms

Welcome to ConnectChiropracticLA. By accessing our website and using our online booking services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our services.

Services Provided

ConnectChiropracticLA provides mobile chiropractic care services in the Greater Los Angeles area. Our website offers an online booking system to schedule appointments for various chiropractic treatments and services.

Appointment Booking & Confirmation

Booking Process

When you book an appointment through our website:

  • You must provide accurate and complete information
  • You will receive an initial confirmation via email and/or SMS (if opted in)
  • You must click the confirmation link in your email within 24 hours to finalize your booking
  • Your appointment is NOT confirmed until Dr. Sam reviews and approves it
  • You will receive a final confirmation once Dr. Sam approves your appointment

Appointment Confirmation Required

⚠️ Important:

All appointments require email confirmation. Failure to confirm your appointment within 24 hours may result in cancellation. We are not responsible for missed appointments due to unconfirmed bookings.

SMS/Text Message Terms

Consent to Receive SMS

By providing your mobile phone number and selecting the "Email + SMS" option during booking, you expressly consent to receive:

  • Appointment booking confirmations
  • Appointment status updates (confirmed, cancelled, completed)
  • Appointment reminders
  • Service-related communications from ConnectChiropracticLA

Message Frequency

You will receive approximately 2-4 messages per appointment booking (initial confirmation, status updates, reminders). Message frequency may vary based on your appointment activity.

Message & Data Rates

Standard message and data rates may apply according to your mobile carrier plan. ConnectChiropracticLA is not responsible for any charges from your mobile carrier.

Supported Carriers

Our SMS service is compatible with most major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, and other major carriers. Some smaller carriers may not be supported.

Opt-Out Instructions

You can opt out of SMS notifications at any time by:

After opting out, you will no longer receive SMS notifications, but you will still receive email communications.

Help & Support

For help with SMS messages, reply HELP to any message or contact us at (818) 523-6661.

Cancellation & Rescheduling Policy

✓ Free Cancellation

Cancel or reschedule at least 2 hours before your appointment time with no penalty.

⚠️ Late Cancellation

Cancellations made less than 2 hours before your appointment may be subject to a cancellation fee.

✗ No-Show Policy

Failure to attend your scheduled appointment without prior notice may result in a no-show fee and may affect your ability to book future appointments.

To cancel or reschedule, please contact us at (818) 523-6661or email bookings@connectchiropracticla.com.

Service Area

ConnectChiropracticLA provides mobile services in the Greater Los Angeles area. By booking an appointment, you confirm that your service location is within our coverage area. We reserve the right to decline service to locations outside our service area or that pose accessibility challenges.

Patient Responsibilities

As a patient, you agree to:

  • Provide accurate and truthful information about your health condition and medical history
  • Be present at your scheduled appointment time and location
  • Provide a suitable, clean, and safe environment for treatment at your chosen location
  • Inform us of any changes to your contact information or service address
  • Follow treatment instructions and recommendations provided by Dr. Sam
  • Notify us immediately of any adverse reactions or concerns following treatment

Payment & Fees

Payment terms and service fees will be discussed and agreed upon before your appointment. Payment is due at the time of service unless other arrangements have been made. We accept various forms of payment, which will be communicated during the booking confirmation process.

Medical Disclaimer

The information provided on this website is for informational purposes only and does not constitute medical advice.

  • Always seek the advice of a qualified healthcare provider with any questions regarding a medical condition
  • Never disregard professional medical advice or delay seeking it because of something you read on this website
  • Chiropractic care may not be suitable for everyone; contraindications will be discussed during your consultation
  • Results may vary from person to person
  • In case of a medical emergency, call 911 immediately

Informed Consent

By booking an appointment, you acknowledge that you will provide informed consent for treatment before services are rendered. Dr. Sam will explain the proposed treatment, potential risks, and expected benefits before beginning any procedure.

Privacy & Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal and health information. By using our services, you consent to the practices described in our Privacy Policy.

Limitation of Liability

To the fullest extent permitted by law, ConnectChiropracticLA shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

  • Your use or inability to use our website or booking services
  • Any unauthorized access to or use of our servers and/or any personal information stored therein
  • Any interruption or cessation of transmission to or from our website
  • Any bugs, viruses, trojan horses, or the like that may be transmitted through our website by any third party

Website Use

You agree not to:

  • Use our website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt our website or servers
  • Submit false or misleading information
  • Use automated systems to access our booking system (except as explicitly permitted)
  • Copy, modify, or distribute content from our website without permission

Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of ConnectChiropracticLA and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our express written permission.

Third-Party Links & Services

Our website may contain links to third-party websites and uses third-party services (such as Twilio for SMS). We are not responsible for the content, privacy policies, or practices of third-party websites or services. Your interactions with third parties are solely between you and the third party.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to this page with an updated "Last Updated" date. Your continued use of our website and services after any changes constitutes acceptance of the new terms.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising from these terms shall be resolved in the courts of Los Angeles County, California.

Severability

If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Acknowledgment

By using our website and booking services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.